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Terms & Conditions of Use

Entire Agreement

In conjunction with any quotation, application for credit, and any prior agreement or understanding, the terms and conditions set forth below govern the subject matter of this contract. Any order is enforceable only if it is confirmed in writing by a Branded Canopy Tents representative. Changes to an order between a customer and a Branded Canopy Tents representative are valid only if they are confirmed in writing by Branded Canopy Tents management. Any verbal agreements or modifications to orders between customers and Branded Canopy Tents employees are invalid unless they are confirmed in writing by Branded Canopy Tents management.


All of our prices are charged in U.S. dollars and do not include any state or federal taxes. All quoted prices are subject to the availability of all necessary customer designs that must be graphically processed in accordance with any instructions provided by Branded Canopy Tents. Although there are material or wage increases between the time an order is placed and the time it is delivered, Branded Canopy Tents has the right to change prices should there be an increase between those times. If the price increase is more than 5% of the original price, the customer has the right to cancel the contract within 14 days of receipt of notification of the price increase.

Customer's Obligations

Branded Canopy Tents must receive all design and computer files required for processing the order in time for the specified delivery date. The customer warrants that no copyrights, trademark rights, or other protected property rights of third parties are infringed by the printed data that is provided. If a customer has infringed on a third party's copyright, trademark, or other protected property rights, the customer agrees to indemnify and hold harmless Branded Canopy Tents from any and all claims arising from their infringement. Branded Canopy Tents shall retain all drawings, drafts, provisional templates, films, computer files, or other design material that has been prepared for processing the order for two (2) years in its possession. Only third parties may be approved to receive materials related to the order. Films and/or drawings related to the order will be kept for two (2) years. Any subsequent orders will be required to pay at the current hourly rate to reactivate the designs.

Customers’ Designs, Deviations, Excess or Short Supply

As a result of printing textile limitations, minor color or icon variations may occur in Branded Canopy Tents products. Branded Canopy Tents reserves the right to make slight changes in color or appearance that may result from technical limitations and varying background colors. Such changes do not justify canceling an order, refusing the delivery, or refusing payment. This also applies to samples and series production that differ. Customers' accounts will be adjusted as soon as shipping occurs. If a precise amount is required, a price premium will be applied to the order.Due to technical production procedures, all digitally printed orders are not guaranteed to be exact in width and length. Customers cannot cancel orders for non-exact widths and lengths or refuse delivery or payment.


Free standard shipping to the contiguous United States (excludes Alaska, Hawaii, and Puerto Rico) applies to items that qualify for the free shipping promo. Use the discount code at checkout to receive free ground shipping.

The customer is responsible for customs, duties, and fees. We will not be liable for clearance delays.

Branded Canopy Tents' non-binding supply periods and periods of delivery prescribed are strictly adhered to unless they have explicitly agreed to provide a binding date. The quoted delivery date usually refers to the date of shipment from Branded Canopy Tents or the manufacturing facility. When the supply date is exceeded, the customer agrees to an extension period of 30 days for completing and executing the transaction and cannot retract the agreement, cancel the order, or seek compensation for damages once the extension period has expired. The damage compensation area defined in paragraph 9 applies to all goods. The customer will pay for the transportation and packaging expenses. Branded Canopy Tents is not liable for any delays in the production or delivery or if the production or delivery is disrupted by reasons outside its control, such as the customer's failure to provide necessary drawings or materials on time.

Supply of Flagpoles & Large Pictures

Customers must install flagpoles, construct frames, and have the knowledge to do so in order to utilize Branded Canopy Tents supplies. Customers should be prepared to erect flagpoles, as well as have the necessary supplies and knowledge to do so. Weather factors, especially applied to exterior products, can significantly impact the quality of a large fabric picture. The product's technology plays a significant role in its safe and proper use. A Branded Canopy Tents representative can assist with local conditions and construction research. For product surfaces under 25 square meters, no warranty exists. For surfaces above 25 square meters, the customer must always obtain a production and installation plan before ordering. Branded Canopy Tents' warranty is limited to resistance to tearing, lightfastness, and washability under laboratory conditions. For surfaces under 25 square meters, the customer should ask for Branded Canopy Tents' recommendations before placing an order. Over 25 square meters, planning work, must be done before sending in an order. The customer must contact Branded Canopy Tents for advice regarding product surfaces over 25 square meters before placing an order. Branded Canopy Tents will not be held liable for the client failing to consider appropriate conditions and/or improper use cases.


Branded Canopy Tents provides warranties on both printed products and display hardware. The company offers warranty coverage on both printed indoor and outdoor goods for up to one year. Display hardware for indoor use has a one-year warranty, while display hardware for outdoor use has a six-month warranty against manufacturing defects.

To enforce the warranty, you must submit a written complaint within eight days of receiving the items. The instructions for care and assembly must be observed and processed for a warranty, express or implied, to apply. Wear and tear are not covered by the warranty. Branded Canopy Tents will either correct the problem or supply a replacement for the items in question within 14 days of receiving notification of a legitimate complaint. In this case, Branded Canopy Tents will pay for the shipping costs. The customer may only reduce the purchase price or cancel the contract if subsequent replacements prove unsuccessful.

If the claim is not determined to be a manufacturing defect, Branded Canopy Tents® will notify the customer. All associated costs, including shipping, must be paid for if the customer chooses to have us repair or replace the damaged product. Other claims that are not covered by the warranties include:

  • Failure to follow provided assembly instructions, disclaimers, and/or warnings
  • Normal wear and tear, including standard fading time of printed products
  • Misuse and unauthorized alteration of the product or hardware
  • Vandalism, loss, or theft
  • Damage during transportation
  • Natural disasters, storms, inclement weather, harsh winds
  • Prints or hardware used with items not sold or produced by Branded Canopy Tents

Our warranty policy is designed to be as fair and clear as possible to all our customers. We do reserve the right to make a final judgment on all warranty disputes. This includes the final determination of the nature and cause of the damage, as well as the final determination of the resolution of the warranty case.

In the unlikely event that we cannot resolve your warranty case with our vendor, we will work with you to find a solution.

Reservation of Ownership

Until all outstanding invoices are paid in full, Branded Canopy Tents retains ownership of all goods supplied to customers. Customers may re-sell the conditional goods as long as their financial conditions have not changed and they notify Branded Canopy Tents. Branded Canopy Tents unconditionally grants any and all rights to re-selling the conditional goods to the customer. In the event of re-sale and assignment, the customer must provide all requested information and documentation.


Branded Canopy Tents’ liability is limited to foreseeable losses up to the amount of the purchase price payable in the event of a breach of contract. Branded Canopy Tents cannot be held liable for damages caused by acts beyond its control, including, without limitation, improper handling, installation, weather extremes, vandalism, accidents, or Acts of God.

Customer Information

The customer agrees to the recording and processing of personal or corporate data in a database to be used only by Branded Canopy Tents. All data collected and stored will not be shared with third parties without written consent from the customer or a court order.

Credit Accounts

Branded Canopy Tents will extend credit to authorized customers who fill out the form below. Customers who want Branded Canopy Tents to sell goods on their behalf can get permission by completing this form.

Payment, Service Charges

In case a Credit Account was approved, and if not otherwise agreed, the customer agrees to pay for all goods purchased within 30 days after the product is complete. All balances not paid within 30 days after the product is finished will be charged a service charge of 12% per month. Payment must be made within eight (8) days of the invoice date (to comply with the time limit, payment for a branded canopy tent must be received within eight (8) days). A discount of 2% will be granted unless otherwise agreed if invoiced within eight (8) days of the invoice date (for accounts paid within eight days of invoice, a 2% discount is permitted). The deduction of discounts is not permitted if previous invoices have been sent to the customer and their due date has been exceeded. A counterclaim must be indisputable and judged in a legally valid manner before a setting-off amount can be deducted against it.


If a customer’s account is delinquent under these terms and conditions, and Branded Canopy Tents takes legal action to collect on it, the customer will be liable for Branded Canopy Tents’ legal fees, court costs, service fees, and bond or lien fees, if any.

Partnership/Sole Proprietors

In the event a customer is not a corporation but rather a partnership or individual proprietor, the principals of the company will act as guarantors or sureties on the account and will remain personally liable for any debt.

Warranties & Disclaimers

Branded Canopy Tents makes every effort to provide accurate information on its website, but Branded Canopy Tents assumes no responsibility for the accuracy of the information. At any time, Branded Canopy Tents may change the services or products mentioned on its website. We do not endorse or recommend non-Branded Canopy Tents goods or services, which are mentioned solely for educational purposes. Under no circumstances is Branded Canopy Tents liable for damages of any kind, either express or implied, including, but not limited to, merchantability or fitness for a particular purpose or infringement. Branded Canopy Tents makes no guarantees about the following:

  • The services and materials will meet your requirements
  • The services and materials will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the service or materials will be effective, accurate, or reliable
  • The quality of any products, services, or information purchased or obtained by you from the site will meet your expectations

This domain may include technical or other mistakes, inaccuracies, or typographical errors. Branded Canopy Tents may alter the materials and services available at this site, including the descriptions and pricing of any items listed, at any time without notice. The materials and services at this site may be out of date, and Branded Canopy Tents makes no commitment to update them.

Branded Canopy Tents and its suppliers shall not be liable to you or any third party for any special, incidental, indirect, or consequential damages of any kind, or any damages, whatsoever, including but not limited to those resulting from loss of use, data, or profits, whether or not Branded Canopy Tents has been advised of the possibility of such damages, and whether or not the damages were foreseeable. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Any materials downloaded or acquired through the website are at your own risk and responsibility, and you promise to bear the damages to your computer system or data loss resulting from the download or acquisition of such materials. The terms of use do not make any guarantees except those explicitly stated herein. In addition, any advice or information obtained from Branded Canopy Tents or through or from the website shall not constitute a warranty.

This website links third-party sites outside of Branded Canopy Tents' control. Please be aware that Branded Canopy Tents has no control over any other site to which you may have access through this website. When you access a non-Branded Canopy Tents site, you do so at your own risk. Branded Canopy Tents is not responsible for the validity or reliability of any information, data, opinions, advice, or statements. These links are provided as a convenience, but we do not endorse or accept any responsibility for the content or use of these sites.

This site may reference Branded Canopy Tents products, services, and programs in countries outside of the one in which they have been announced. These references do not imply that Branded Canopy Tents will ever announce such products, services, or programs in your country.

Your Personal Information

You have the right to access and update your information. You may do so by e-mail (info(at), fax, or telephone. Please include your name, address, and email address when inquiring about our services. Please note that Branded Canopy Tents is not responsible for the content or privacy policies of non-Branded Canopy Tents websites to which any Branded Canopy Tents website may link.

Copyright Notice

Any unauthorized use of materials or services on this site may violate copyright and other intellectual property laws. Unless explicitly stated herein, Branded Canopy Tents and its suppliers do not grant you any implicit or express right under any patents, copyrights, trademarks, or trade secrets regarding the materials and services.

Notification of Copyright Infringement

Branded Canopy Tents may, in appropriate circumstances, terminate the accounts of users who infringe on others’ intellectual property rights. Please provide Branded Canopy Tents’ copyright agent a Notice containing the following elements if you believe that your work has been copied or used in a way that constitutes copyright infringement:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner of a particular copyrighted work.
  • A description of the copyrighted work or works that you claim have been infringed and an identification of what material in such work(s) is claimed to be infringing and which you want to be removed or access to to be disabled;
  • A description of where the infringing material is located on a Branded Canopy Tents website and the website’s name is required.
  • Your address, telephone number,and other sufficient information for Branded Canopy Tents to contact you.
  • You assert that the use of the identified material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • That the information in your Notice is true and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can reach our Copyright Claims Department:


You guarantee to protect Branded Canopy Tents and its affiliates, subsidiaries, officers, attorneys, contractors, and employees, from any claim or demand, including court fees, arising from or related to the content you post, submit, or transmit through this site, your use of this site, your connection to this site, your violation of the rules, or your infringement of another's rights.

You agree to indemnify, defend and hold harmless Branded Canopy Tents, its officers, directors, employees, agents, suppliers, and any third-party information providers to this site from and against all losses, expenses, damages, and costs, including attorney's fees, resulting from any violation of these rules (including negligent or wrongful conduct) by you or anyone accessing this site.

Governing Law & Jurisdiction

All issues pertaining to this site (excluding linked sites) are governed by the statutes and laws of the state of Georgia, United States, excluding matters regarding your access to, or use of, this site. By accessing this site, you and Branded Canopy Tents agree that all matters relating to your access to, or use of, this site shall be governed by the Georgia statutes and laws, regardless of conflicting law principles. Branded Canopy Tents makes no statement that materials on this site are appropriate or available for use in other locations. Accessing them from regions where their contents are illegal is prohibited. We urge you to obey the laws of your locality if you choose to access this site from elsewhere.


No part of this website may be reproduced, distributed, modified, or treasured without the prior written permission of Branded Canopy Tents. Branded Canopy Tents owns all trade names, trademarks, and service marks displayed on this website. You may not use any trademarks without prior written consent from Branded Canopy Tents or such third parties that may own the marks. Branded Canopy Tents and the Branded Canopy Tents logo are trademarks of Branded Canopy Tents.


A cookie is a small data file that a site may write to your hard drive when you visit it. It may contain information about the pages you've visited but only personal information you've supplied yourself. Your cookie cannot read data off your hard drive or see cookie files created by other sites. This page uses cookies to track user behavior to determine the usefulness of our content and to see how effective our navigational structure is in helping users reach it. We do not share this information or sell it to any third party. Branded Canopy Tents does not link user behavior data with information about individual users, nor does it share it or sell it.

You can set your browser to warn you before accepting cookies and refuse the cookie if your browser alerts you to its presence. You can also disable all cookies by turning them off in your browser. All cookie areas on the Branded Canopy Tents site may be accessed via the catalog. If you do not want to accept cookies, you will not be able to make purchases online.

Limitation of Liability

You acknowledge and agree that Branded Canopy Tents shall not be liable for any damages of any kind, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses arising out of or related to your use of the Branded Canopy Tents Website, any information or material contained on the Branded Canopy Tents Website, or any transactions entered into through the Branded Canopy Tents Website, including, but not limited to:

  • If you are unable to use the site.
  • Any procurement costs you may have incurred from accessing the site through another third-party site.
  • Unauthorized access to your data or transmission of said data.
  • Statements presented by any third-party site.
  • Other matters that relate to the site

Under no circumstances will Branded Canopy Tents be held liable for:

  • All types of damages, including but not limited to loss of profits, loss of programs, information, or even the delayed delivery of such information or services, arising out of the use of or inability to use the service or the information or transactions it provides, or any download from the service, or any delay in the delivery of such information or services. Even if Branded Canopy Tents or its representatives have been notified of the possibility of such losses.
  • Any claim about errors, omissions, or other problems with the service or materials or information downloaded through it.
  • Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Branded Canopy Tents' liability is limited to the greatest extent permitted by law.


Only legitimate and genuine Branded Canopy Tents products are available on this website or through authorized dealers. Our items are also available on a variety of outside websites. However, many of these sites are not authorized dealers, and the items are often not authentic or safe, especially on non-official websites. We cannot guarantee the quality of items sold by unauthorized

Be Wary of Counterfeits

Our company produces a wide range of creative and innovative products, such as banner stands, flags, banners, fence wraps, tents, signs, backdrops, and advertising umbrellas. We frequently encounter counterfeits of our goods, which are sold at discounted prices and sometimes have poor and even dangerous quality. We have an entire legal team dedicated to detecting counterfeits and pursuing lawsuits against unscrupulous vendors. To help us fight against counterfeit goods, please get in touch with us at 888-414-7340 or